WM Capture 9 - QUICK Guide

 

Recording guides
How to record using the Screen Capture mode
How to record using the Background mode
Hotkeys and hide modes
Video Formats
Audio recoding setup
Using a second monitor
Changing the default MPEG-2 player
The settings
Troubleshooting

WM Capture 9 records videos similar to a camera pointed to your screen or a portion of your screen. It also records audio from your speakers or from an external audio source. No video or audio data is downloaded from the Internet.

WM Capture version 9 adds the following features

·       H264 video format, Intel Quick Sync (if computer supports)

·       H264 video format, NVIDIA NVENC (if computer supports)

·       AAC audio format

·       MP3 audio format

·       CPU monitoring

WM Capture provides two recording modes: a conventional Screen Capture mode and an advanced recording mode which maximizes your video capture performance , the Background mode. This Quick Guide refers mostly to version 9 or higher.

WM Capture is a "plug and play" program and after the installation it should be ready for recording.

In general, use the guides below in order to get the best quality recordings:

·       try to use the Background mode on Windows 7, 8, 10 or the Windows Basic (Aero disabled) mode on Windows 7

·       select the highest frame rate your system supports (see below)

·       select the highest video bitrate

Recording guides

Note that the quality of recorded videos depends primarily on the frame rate (fps) that your system can sustain and the selected video bitrate (kbps). A high frame rate makes a smooth motion video, a high bitrate makes a clear, sharp video. While recording, WM Capture displays the message "Frame Rate too high" if the selected frame rate is higher than the rate the system can sustain. If this message appears repeatedly you may need to lower the frame rate from Settings and/or the size of the recorded video window.

The table below shows some tested frame rates for different video sizes and CPU performance when either Background mode or Windows Basic mode (Aero disabled) are used.

 

Video Format

Video Size

CPU

fps

Usage

MPEG-2

1920x1080

i5/i7 Quad 2.4 GHz

30p

high quality movies, HD videos, games, DVD video format

 

1280x720

i5/i7 Quad 2.4 GHz

30p to 60p

 

lower

Any 2 or 4 cores

25p to 60p

H264

1920x1080

 

1920x1080

lower

 

4K

i3/i5/i7

dual or quad core

i7 Quad 2.4 GHz

Any 2 or 4 cores

i7 Quad

i7 Quad, 4GB+

30p

 

60p

30p

120p

30p+

high quality movies,

HD videos,

games

Windows Media

1920x1080

i5/i7 Quad 2.4 GHz

20

movies, webinars, web, documents, any video or audio

 

1280x720

i5/i7 Quad 2.4 GHz

30 to 60

 

lower

Any 2 or 4 cores

25 to 100

Windows Media Screen

Up to 1920x1080

any

10

slide shows, documents, slow moving webinars

MPEG-4 (AVI)

Up to 1280x720

i5/i7 Quad 2.4 GHz

15

small size videos, full size documents

·       MPEG-2 and h264 use progressive scan in all cases (30p - progressive is equivalent to 60i - interlaced. Most HD movies are broadcasted at 60i)

·       On older Windows 7 computers H264 Quick Sync installs Microsoft MP4 feature (not recommended for recording)

How to record using the Screen Capture mode

Open WM Capture
On Windows 7 and Vista WM Capture sets up your Windows desktop theme to Windows Basic. This is necessary in order to maximize your computer performance for recording. Your regular Windows desktop theme is restored when WM Capture closes. This is not done on Windows 8/10.

Before recording, mark the video area
You can do this in two ways:

·       Automatic - using the Get Video button. This works with motion videos only. WM Capture has motion detection capabilities and so it can detect the motion area of your screen (a motion video for example). Play your video, then click the Get Video button. A semi-transparent window is overlapped onto the video area. You can move or resize this window if you need to fine tune the marked area.

·       Manual - using the Mark Video Window button. When you click this button a semi-transparent window is displayed on the screen. Move and resize this window to mark the recording area.

Begin recording
Click the Record button to begin recording. The video is now recorded, and a small Preview window is shown on WM Capture main screen showing what is recorded.

Stop recording (manual, time-out, size-out)

·       Once the recording begins the Record button turns to Stop and the Play button turns to Pause. You can click Stop or Pause to Stop/Pause recording.

·       You can setup a Recording Time or a Recording File Size in Settings. Recording stops when either one of these values is reached.

Playback recording
To play the last recording click Play. To open the storage folder and see all your recording click the View button.

Note that when using the Screen Capture recording mode you cannot open other windows which cover the video window while recording. However, you can do this when using the Background mode.

How to record using the Background mode

The Background mode is particularly useful in the following situations:

·       on all Windows versions you can use the screen to run other programs while recording without obscuring the recording area

·       considerable higher frame rates can be obtained and larger video windows can be recorded (see the Video Format table above)

Setup the Background mode
Click the Options button on the main screen then click Switch to Background mode. Or, in the Settings dialog click Enable under Background mode. In the Background dialog that opens you can select a browser or other program that you like to open while recording from the screen.

Open another browser or program while recording (Background mode)
Click Browser on WM Capture main screen to open another session of your selected browser or open another program. The marked, recording video continues to record even though it may be covered by the new opened windows. If you want to hide the recording window use the Hide / Show buttons to hide or show the window.

Tips for using the Background mode

·       Background mode is particularly useful when recording large or full screen windows or when you need to use the screen to do other things while recording. When recording full screen windows from browsers start recording after the window is set to full screen. In this way the proper window name is detected.

·        The recorded video is all black, all white or shows a still image. Background mode may not work with web browsers utilizing hardware acceleration. You can try using the WM Browser which is a reduced version of Internet Explorer installed with WM Capture.  Below are a few hints for disabling the acceleration:

Google Chrome web browser: open Settings (or type chrome://settings in the address bar), click ‘Show advanced settings’, uncheck ‘Use hardware acceleration when available’.

 

Mozilla Firefox web browser: open Menu, click Options, click Advanced (or type about:preferences#advanced in the address bar), uncheck ‘Use hardware acceleration when available’.

 

Internet Explorer Windows 7: Open Tools, Internet options, Advanced, check ‘Use software rendering instead of GPU’, restart computer.

 

Windows Media Player: Background mode cannot be setup

 

Microsoft Edge, Internet Explorer Windows 8, 10: Background mode cannot be setup

·        The message "No window selected for Background recording" is displayed. In this case there may be no visible window except the desktop on the screen. If a window is present, click the caption (top) bar of the window or restart WM Capture (don't click the main screen until the recorder is ready).

·        The window name was not detected, and no message is displayed. This could happen if you switch the video to full screen while WM Capture is recording. You need to start playing the full screen video first then click the Record button if WM Capture main screen is visible or use the Start Record hotkey to begin recording.

·        The recorded video rectangle is shifted upwards. In some cases the recorded video rectangle has an offset equal to the size of the taskbar. You need to move the entire marking rectangle upwards by the same amount. Use one of the options Move DOWN or Move UP under ?/Monitor Scaling.

·        Use the Show/Hide button on WM Capture main screen to Hide or Show the recording window.

·        Avoid having multiple windows opened.

·        WM Capture main screen is not visible in recording even if it overlaps the recorded video window.

Recording Full Screen motion videos

To record full screen motion video open Settings then check the Full Screen box. We highly recommend using H264 at bitrates higher than 6000 kbps or MPEG-2 at bitrates higher than 8000 kbps and the Background mode. When recording in Screen Capture mode use the hotkey to start/stop/pause recording. It is a good idea to do a short recording first and check the recording quality (see below why).

Important note: when using the Background mode start recording after the video window was maximized to full screen. Switching from normal to full screen while recording may not work.

Recording full screen videos is necessary when the broadcast is really, a full screen or Full HD format. Currently most of external computers monitors are Full HD resolution (1920x1080). For laptops the usual resolution is 1366x768 however 1080 laptops are also becoming popular. High Definition broadcasts are 720 or 1080 vertical lines of pixels. A 720 video will fit both the laptops and the external monitors but there is no reason to record a 720 video on a full screen 768 or 1080 size. This puts unnecessary burden on the CPU. You should record full screen videos and movies only if the broadcast is a 1080 format. Otherwise use the 720 format or resize the video to 720. The 720 videos can be recorded at 60p (120i ) fps using MPEG-2.

Using the Hotkeys and Hide modes

Note: when using the Windows Basic theme or the Background mode WM Capture main screen is invisible to recording.

Setting up Hotkeys
Click
Settings then click Hotkeys on the upper menu to open the Hotkeys dialog. Here you can setup the hotkeys you like to simulate the Record, Pause, Mute/Unmute microphone functions. While recording you can use the FPS  hotkey to show the actual frame rate.

Setting up Hide modes
WM Capture main screen can be completely hidden when you check "
Hide WM Capture  window..." or minimized in the taskbar when you check "Minimize WM Capture window..." . When selecting the Hide mode you can also select a small "Mini Pane" shown on the bottom of the screen while recording. This may be necessary if you want to monitor CPU usage or recording frame rate. To enable/disable this option use Settings, Tools, Video options.

Video Formats

Video Format:

·       MPEG-2 is the standard video format used in all digital TV's, DVD's and Blue Ray. Provides highest quality screen recordings for movies, videos, games, including full HD (1920x1080). It is also used to record files that can be burned on DVD's. Recorded file extension is MPG or DVD.MPG. To playback MPG files use VLC Media Player or Windows Media Player. Note that some Windows Media Player versions display MPEG-2 recorded videos at 1/2 the original size specified for recording.

·       H264/MP4 is the video format used on all mobile devices and Apple computers. Provides highest quality screen recordings for movies, videos, games, including full HD and UHD (1920x1080 and higher). Recorded file extension is MP4. Your computer must have installed Intel Quick Sync or NVIDIA NVENC. Quick Sync is installed in most Windows 10 computers. If these features are not available use the H264-AAC (MP4 Convert) option.

·       Windows Media format is included in all Windows computers. It is used to record high quality movies, videos, webinars, documents, Power Point presentations. Recorded file extension is WMV. To playback use VLC Media Player or Windows Media Player. The recorded WMV files are smaller than MPEG-2 files however recording WMV format require higher CPU usage.

·       Windows Media Screen is included in all Windows computers. Used for recording slide shows, documents, Power Point, webinars. The recorded files are very small when compared with all other video formats. File extension is WMV. To playback use Windows Media Player.

·       MPEG-4 (AVI) format is included in all Windows computers. It is used to record smaller window size movies and videos. Slow moving videos like webinars, documents, Power Point presentations can be recorded in full HD (1920x1080). Recorded file extension is AVI. To playback use VLC Media Player or Windows Media Player.

·       H264-AAC (MP4 Convert) option can be used to generate MP4 videos. When this option is selected WM Capture makes MP4 files by recording MPEG-2 files which are automatically converted to MP4 when recording is finished.

 

Video / Audio Bitrate (kbps): the higher the bitrates the better video/audio quality but the recorded file sizes are higher.

Frames/sec (fps): the higher the number of frames per second (fps) the better video quality and smoothness of high motion video recordings. Note that the number of captured frames per second depends primarily on your computer performance characteristics (speed, memory, CPU graphics, etc) and cannot always be setup to the desired value.
In order to achieve high frame rates select the Background mode on Windows 8/10 or Windows Basic mode (Aero disabled) on Windows 7 from WM Capture Settings. You can select a frame rate from the drop down list or type a number in the Frame/sec box. The Video Format table above shows some tested frame rates for different video sizes and different computer configurations. Chopped video, audio out of sync or chopped audio are some of the side effects of frame rates too high. While recording WM Capture displays the message "Frame Rate too high" on the top status window if the selected rate is higher than the rate the system can sustain. If this message appears repeatedly you may need to lower the frame rate and/or the size of the recorded video.

Using a second monitor

With the second monitor plugged in, open click Options / Monitor select and scaling on the main screen or click  Settings then click Select Monitor. Select the monitor and make sure the marking window does not cover both monitors. Before switching between the two monitors it may be a good idea to reset the markers. Click the Reset Markers button under Settings/Tools/Miscellaneous to bring the markers on the initial position.

Important: WM Capture labels the main monitor "Monitor 1" and the second monitor "Monitor 2". Monitor 1 is the monitor where WM Capture opens. This is also the monitor called the ‘Main Monitor’ under Windows / Display Settings. Note that this may be different than the monitor numbers shown when you click “Identify” under Windows / Display Settings.

Important: when using the Background mode you need to restart your computer after changing monitor resolution or any time you change your Windows monitor configuration (scaling, main monitor, screen resolution, etc).

Audio Recording Setup

WM Capture will automatically setup the audio recording when installed. On Windows 7, 8, 10, Vista the default audio driver is the Virtual-Audio Plus driver. You can also use the Send-Capture driver however this driver does not work with H264 format. These audio drivers and other options can be accessed from Settings / Audio Setup.

Important Note: Make sure your computer audio is NOT setup on Surround or Quadraphonic sound. WM Capture can only record stereo, 44100 or 48000 sample rates. See Troubleshooting instructions if you need to change your audio settings

Recording a microphone or other audio sources
To do this open Audio Settings and uncheck the Sound-Capture and the Virtual-Audio Plus checkboxes. Then open the Audio Recording Sources dropdown list and select one of the audio sources listed. If no audio source is displayed make sure they're not disabled. On Windows 7, 8 ,10, Vista right click the speaker icon on the taskbar then click Recording Devices. Right click the Sound dialog to show the Disabled and Disconnected devices.

The speaker audio can also be recorded by using your computer internal recording software usually called "Stereo Mix" (if available). When using the Virtual-Audio or the Sound-Capture drivers the recorded audio volume is setup by WM Capture. You can lower or mute the computer volume while recording. This is not true when using the Stereo Mix option.

Dual Audio Recording

The Dual Audio option can be used to record a second audio source in addition to the speaker sound. In most cases this may be an internal or external microphone. To enable Dual Audio recording follow the steps bellow. Your microphone must be setup as Default Device in Windows Recording devices (right click the speaker icon on the task bar then click Recording Devices or click WM Capture Tools / Audio recording options / Open Windows Sound to access Windows audio settings). Here is how to setup Dual Audio Recording:

·       In WM Capture Audio Settings check the Virtual-Audio Plus then the Dual Audio checkboxes.

·       In the Audio Sources drop down list that opens select a microphone source (internal or external).

·       Click OK to exit.

The Mute/Unmute button on the main screen or the hotkey can be used to mute/unmute the microphone. Muting the microphone is sometimes necessary in order to avoid the echo feedback between the speakers and the microphone. When enabling this option a hotkey can be selected to mute/unmute the microphone and a small button "M" is shown on the main screen. In order to enable the mute/unmute option the microphone should be set as the Default Device in Windows Recording Devices dialog. Click Tools / Audio recording options / Open Windows Sound to access Windows audio settings.

Changing the default MPEG-2 media player

Click View on the main screen then click Default player or VLC in the View dialog. VLC Media Player is the default player for WM Capture recordings. 

Settings Guide

The Options menu

·       Switch to Background mode: Use this tab to quickly switch between Background mode and Screen Capture mode.

·       Monitor select and scaling: Select the prime and second monitor.

·       WM Capture screen size: You can toggle between a smaller and a larger WM Capture interface window.

·       Restore initial settings: Restore all settings to their initial value at the time WM Capture was first installed on your computer.

The Settings dialog

Tools (top menu)

Video Options 

·       Show video preview: disable/enable the real time video preview

·       Show time/fps while recording: enable/disable a small marker for recording time and FPS placed at the bottom of the screen

·       Reset markers: resets the screen marking window to its initial coordinates

 

Audio Options

·       Audio Formats: use to select audio format for audio only recordings

·       Audio Boost: raises audio recorded level by specified number of dB (may distort)

·       Test speakers (Windows 7): check if the computer audio is stereo with 44100 or 48000 sample rate

·       Open Windows Sound: opens the Windows Sound dialog

·       Setup Storage Folder: Choose the folder on your PC where recorded files are to be saved.

·       Setup Windows theme: Use this option to setup the desktop theme for Windows 7 computers (use Windows Basic theme to increase the performance of your computer). Not available for Windows 8,10.

·       Hide/Minimize WM Capture: Opens the Hide Mode dialog. This is useful to setup hotkeys and hide modes for recording full-screen videos or games for example.

·       Scheduler: Opens the Scheduler. For instructions to use the Scheduler click the Scheduler tab then click Help in the Scheduler dialog.

·       Keep Alive: use this option to prevent computer to go to Sleep or prevent screen savers to open while recording.

·       Installed Video Codecs: you can select an already installed codec from your computer (not installed by WM Capture).

·       Browser selection for background mode: select browser or program that opens when you click the Browse button

·       Miscellaneous/Install Microsoft redistributable: install Microsoft Visual C++ redistributable 2005, 2010 or 2013. This may be necessary is some of the Direct X components don’t work on a specific Windows configuration.

·       Miscellaneous/Run diagnostics (Log File): use this option to reinstall WM Capture DirectX components. The Log file can be email to us.

·       Miscellaneous / Disable tooltips: Use this option to disable/enable the tooltips

·       Miscellaneous/Disable updates: Use this option to stop WM Capture look for updates.

Recommended Settings (top menu): configure the Audio Settings and Video Settings for the desired output quality and the speed of your PC.

Video Capture Options(top menu):

·       Enhanced video mode includes enhanced recording features like dual monitor, pause, video preview. For H264 the Enhanced video includes features like HIGH profile, HIGH level, auto throttle.

·       Basic video is mostly a compromise between quality and speed.

·       Video Preview – when this check button is checked, a small video window on the main screen shows what is being recorded

·       Resize video option can be used to resize the recorded video and is available only with H264 and MPEG-2 video formats.

·       Set Markers option can be used to fix the recording area to a certain width and height.

Audio Settings: Set the Audio Bitrate for the recorded audio. In general, 128 Kbps is fine for most recording, but higher bit rates are better, especially when music is involved. Click Audio Setup to manually set the audio driver to be used for recording as well as the dual audio recording (if necessary).

Video Settings: Choose the Video Bitrate, Frames per second, and Video Format. The Recommended Settings button will do this for you, but you can manually adjust these parameters here if you like.

Recording Options:

  • Record Audio: Turn on or off audio recording. This is useful for making "silent movies".
  • Record Video: Turn this option off if you want to make WM Capture into an audio-only recorder.

Recording File Size / Time: This lets you limit the time or file size for your recordings. Handy for unattended recordings.


Troubleshooting

Marked screen region not detected
Marked coordinates are out of the current monitor area. Maybe a second monitor is used but is turned off. Disconnect the second monitor, select Monitor #1 in Settings and reset the screen coordinates (under Settings, Tools, Miscellaneous).

Video quality is choppy
To get the best quality video - especially on slower machines - try the following:

1.    Go to Settings, and make sure you are using the MPEG-2 video format.

2.    On Vista and Windows 7 use Windows Basic theme, the Background mode or the “Best Performance” mode instead of “Best Appearance” mode. Windows Basic theme is the default setting for WM Capture. To change Windows performance mode open Settings / Tools / Windows Best Performance. On Windows 8, try to use the Background mode.

3.    Try recording from a smaller video window by resizing your video to about 1/3 of your screen (usually 640x480 or 1280x720 pixels) instead of using the full screen. In most cases this won't affect the video quality (since the original videos are scaled UP from smaller sizes to fit a full-screen picture). This requires less computer power to capture, which will make for smoother videos.

4.    Use a lower frame rate. For example 20 fps or even 15 fps.


I'm having trouble recording audio (see Settings / Help / Audio Troubleshoot).

The recorded video is all black or white
This occurs when a media player or a browser uses exclusively GPU (overlay) playback. Some versions of Internet Explorer may be doing this in which case you should use a different browser - Chrome, Firefox, Opera or WM Browser which is a reduced version of Internet Explorer installed with WM Capture.

If this happens while recording a DVD use a DVD player that plays DVD without using hardware acceleration (for example VLC Media Player with disabled hardware acceleration).

I can't play MPEG-2 files created by WM Capture
Some older versions of Windows Media Player cannot playback MPEG-2 files. In this case use the VLC media player.

MPEG-2 video sizes are half the recorded size when played with Windows Media Player
This happens when MPEG-2 files are played with some versions of Windows Media Player. Use a different media player (VLC for example).

I get a "Cannot Run Graph” error message
This error can also indicate a failure to setup recording. Some of the reasons this error occurs are listed below

·       audio recording cannot be setup when different programs try to take exclusive control of the audio device.  In Windows 7/8/10 Sound dialog open the Advanced tab and disable the Exclusive Control.

·       an audio source (like a microphone or Stereo Mix) is disabled

·       video window size is too big, or the video window extends on more than one monitor 

·       DirectX failure. You need to have DirectX version 9 or higher installed in order to run WM Capture. In order to find out what DirectX version you have click the Start button, type dxdiag in the Search box the hit ENTER. You can update your DirectX from Microsoft's site here.

Try to run WM Capture again. 

I get a “Cannot install ...  filter” error
This error indicates that the screen capture codec was not installed in your computer. In some rare instances this may be the result of very restrictive security software not allowing ActiveX components in your system. However this problem can also occur on some custom Windows installation (especially Windows 7). Make sure the file regsvr32 located in the folder C:\Windows\SysWOW64 and the regsvr32 file located in C:\Windows\System32 have the same version.

I get “Recording error (x013). WM Capture will close now”
This error indicates that recording could not be started in less than 20 seconds for an unspecified reason. Most of the time this occurrence shows that your system cannot handle the specified frame rate and/or the size of the recorded video window. Lower the frame and/or the size of your video. Also, disconnect the second monitor and use Windows Media video format.

 

 

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