WM Capture 10 - USER Guide

 

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Recording guides
How to record using the Screen Capture mode
How to record using the Background mode
How to record UHD (4k) videos
Chrome Canary browser
Using the CPU monitor
Hotkeys and hide modes
Setting up Intel Quick Sync and NVIDIA NVENC
Video Formats
Picture in Picture playback and recording
Audio recording setup
Using a second monitor
Changing the default player
The settings
Change the default player
Troubleshooting
Troubleshooting the background mode

WM Capture 10 records videos like a camera pointed to your screen or a portion of your screen. It also records audio from your speakers or from an external audio source. No video or audio data is downloaded from the Internet.

WM Capture 10 main and added features

·       UHD/2K/4k recording

·       H264 video format, Intel Quick Sync (if computer supports)

·       H264 video format, NVIDIA NVENC (if computer supports)

·       Picture in Picture (PIP) video playback and recording

·       Any kind of audio sources and microphones, including Bluetooth, USB, resample audio rates

·       AAC and MP3 audio formats

·       CPU loading monitor

·       WM Converter Pro

WM Capture 10 provides two recording modes: a conventional Screen Capture mode and an advanced recording mode which maximizes your video capture performance, the Background mode. This User Guide refers mostly to versions 10 or higher, however many of the features are also supported by versions 8 and 9.

WM Capture 10 is a "plug and play" program and after the installation it should be ready for recording.

Requirements

·       any Windows versions from 7 to 11

·       no special computer memory, speed, number of CPUs required for operating the program

·       see below Simple recording guides for high quality recordings

In general, use the guides below to get the best quality recordings:

·       try using the Background mode on Windows 8, 10, 11 or UHD monitors

·       always use Windows Basic mode (Aero disabled) on Windows 7

·       select the highest frame rate your system supports (see below)

·       select the highest video bitrate

Simple recording guides

The quality of recorded videos depends primarily on the frame rate (fps) your system can sustain and the selected video bitrate (kbps). A high frame rate makes a smooth motion video, a high bitrate makes a clear, sharp video. While recording, WM Capture 10 displays the message "Frame Rate too high" if the selected frame rate is higher than the rate the system can sustain. If this message appears repeatedly you may need to lower the frame rate from Settings and/or the size of the recorded video window.

The table below shows some tested frame rates for different video sizes and CPU performance when either Background mode or Windows Basic mode (Aero disabled) are used. When using the regular Screen Capture mode, the recorded frames rates may be lower (depending on the video window size and/or computer speed).

 

Video Format

Video Size

CPU

fps

Usage

MPEG-2

1920x1080

i5/i7 Quad 2.4 GHz

30p

high quality movies, HD videos, games, DVD video format

 

1280x720

i5/i7 Quad 2.4 GHz

30p to 60p

 

lower

Any 2 or 4 cores

25p to 60p

H264-AAC/MP4

1920x1080 (HD)

 

1920x1080

 

1280x720

 

2K/4K

i3/i5/ Dual core

 

i7 Quad core

 

i7 Quad core

 

i7 Quad, 8GB

30p

 

60p

 

up to 100p

 

30p

 

high quality movies,

HD, 2K, 4K videos,

games

Windows Media

1920x1080

i5/i7 Quad 2.4 GHz

20

movies, webinars, web, documents, any video, or audio

 

1280x720

i5/i7 Quad 2.4 GHz

30 to 60

 

lower

Any 2 or 4 cores

25 to 100

Windows Media Screen

Up to 1920x1080

any

10

slide shows, documents, slow moving webinars

MPEG-4 (AVI)

Up to 1280x720

i5/i7 Quad 2.4 GHz

15

small size videos, full size documents

·       MPEG-2 and h264 use progressive scan (p) in all cases (30p - progressive is equivalent to 60i - interlaced. Most Internet HD movies are broadcasted at 720/60p or 720/30p)

·       On some older Windows 7 computers H264 Quick Sync installs Microsoft MP4 (not recommended for recording. Use MPEG-2, Windows Media, or MPEG-4 instead)

How to record using the Screen Capture mode (default mode)

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1. Open WM Capture
No changes are made to your computer settings when opening WM Capture.
(Note: on Windows 7 and Vista WM Capture sets up your Windows desktop theme to Windows Basic. This is necessary to maximize your computer performance for recording. Your regular Windows desktop theme will be restored when WM Capture closes.)

2. Mark the video area
You can do this in two ways:

·       Automatic - using the Get Video button (see image above). This works with motion videos only. WM Capture uses screen motion detection and captures the motion area of your screen (a motion video for example). Play your video, then click the Get Video button. A semi-transparent window is overlapped onto the video area (see the image below). You can move or resize this window if you need to fine tune the marked area.

·       Manual - using the Mark Video Window button. When you click this button, a semi-transparent window is displayed on the screen. Move and resize this window to mark the recording area.

3. Begin recording
Click the Record button to begin recording. The video is now recorded, and a small Preview window appears on WM Capture main screen showing the actual recording.

4. Stop recording (manual, time-out, size-out)

·       Once the recording begins the Record button turns to Stop, and the Play button turns to Pause. You can click Stop or Pause to Stop/Pause recording.

·       You can setup a Recording Time or a Recording File Size in Settings. Recording stops when either one of these values is reached.

5. Playback the recording
To play the last recording click Play. To open the storage folder and see all your recordings click the View button.

Note: when using the Screen Capture recording mode, you cannot open other windows covering the video window while recording. However, you can do this when using the Background mode.

How to record using the Background mode

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The Background mode is particularly useful in the following situations:

·       while recording, you can use your computer screen to run other programs and overlap the recording window without obscuring the recording area

·       higher frame rates can be obtained, and larger video windows can be recorded. (see the Video Format table above)

·       recording UHD/2K/4K videos or recording on 4K computers or 4K external displays

·       recording and playing videos as Picture in Picture (PIP)

1. Setup the Background mode
Click Options then click Switch to Background mode. Or, in the Settings dialog click Enable under Background mode. When using the Settings, the Background dialog shows a browser selection option. Here you can  choose a browser, or other programs that you like to open while recording.

2. Hide/Show the recording window
If you want to hide the recording window use the Hide / Show buttons to hide or show the window. (Note that Hide makes the image invisible but keeps the video stream alive and it is different than Minimize which kills the video stream).

3. Open another browser or program while recording (Background mode)
Click Browser on WM Capture main screen to open the selected browser or open another program. WM Recorder continues to record in the background even though the image  may be entirely covered by the newly opened windows. This feature is only available during recording.

Tips for using the Background mode

Background mode is particularly useful when recording large or full screen HD windows or when you need to use the screen to do other things while recording. It is also required when recording UHD videos.

·        Try minimizing other windows when setting up the Background mode for recording one window image

·        When recording from a web browser, background mode requires disabling the graphic acceleration. However, if you want to keep the acceleration enabled in your browser, you can use the Chrome Canary version of the Chrome browser as your recording browser instead of your regular browser.

·        WM Capture main screen is not visible in recording even if it overlaps the recorded video window. We recommend to keep it visible.

·        We got reports that the Background mode could not be used with Microsoft Edge on some Windows 11 computers.

 

See below Troubleshooting the background mode

 

Picture  in Picture (PIP) playback and recording (new feature)

Picture in Picture (PIP) is only available with the Background mode. Click Settings, Tools, Video options, Picture in Picture, Enable or Options, Picture in Picture to enable PIP playback. Click Picture in Picture, Record to enable PIP recording. When you enable the PIP a Detach button is shown on the Preview window on WM Capture main screen. When you click this button the PIP playback window opens. Clicking the PIP video image opens a menu where you can Hide/Show the main recording window, open another window (Browser), minimize the PIP or Record.

Example of using the PIP play and recording

Watch this short video for an example of using the Background mode. In this video, WM Capture uses the Background mode and the PIP (Picture in Picture) play and record feature.

·       play your video, on WM Capture main screen click Detach to create a PIP video,

·       click Hide to hide the actual playing video,

·       click Record to begin recording.

·       while the video is playing and recording in the PIP frame open the browser or other programs and use the screen for doing something else.

Watch this video and see how this unique feature works.

How to record UHD (2K/4K) videos

Playing or recording UHD (2K/4K) videos depends primarily on your computer performance characteristics. Features like I7, Quad core, 8 GB memory are minimum necessary. Below are some hints about 4K playing and recording:

·       play the video you want to record, make sure the video plays without stuttering. If it does stutter, try to lower the size of the recorded video or use Windows Display settings to select a lower screen resolution. For example, a 4k display can be resized to a 2K display resolution (2560x1440 is the preferred size). A 2K video can be recorded at 50 fps even with a medium cost and performance laptop connected to a 4K second monitor.

·       on WM Capture main screen watch the CPU loading numbers and make sure, before you start recording, CPU loading is below 50%

·       always use Intel Quick Sync and the Background mode with your browser (Chrome, Microsoft Edge, Vivaldi, Firefox)

UHD recording (and playing) uses a lot of computer memory. On Windows versions before Windows 11 it may be  necessary to clear this memory when a recording is finished. WM Capture needs to manually close and restart when a recording is finished. The program opens automatically after this. This operation is done automatically when using the Scheduler to allow for multiple scheduled recordings.

To enable/disable this feature open
Options, Other utilities, Clear memory.

Google Chrome Canary browser

Google Chrome Canary is a version of the Chrome browser which can be installed and used for recording. Starting with version 89, March 2021 the regular Google Chrome browser made changes that block screen recording of most movies streamed from the Internet. The work around is to disable the browser graphics (hardware) acceleration. Chrome Canary browser does not have these limitations.

WM Capture can set up this browser to work in both Screen Capture and Background modes with no need for changing browser settings. You can continue using your regular Chrome browser with no changes for your usual browsing and use the Chrome Canary for recording.

The Options menu

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·       Switch to Background mode / Switch to Screen Capture mode: select between Background and Screen-Capture recording modes. 

·       Picture in Picture (PIP): open the PIP mode for playback and/or recording.

·       Google Chrome Canary browser: open, install create shortcut for the Canary browser

·       Monitor select and scaling: use this to find out your monitor(s) settings and select the main and the secondary monitor. We recommend not to change the default values.

·       Restore initial settings: restore settings to their initial values when WM Capture was installed.

·       Reset markers: restore all settings to their initial values (needs restart)

·       Reopen last hidden window: use this to restore a hidden window that does not respond to pushing the Show button. This situation could occur in the Background mode.

·       Open Windows Sound: open the Window Sound dialog where you can see or change your audio settings

The Settings dialog

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Buttons:

·       Audio Bitrate: audio bitrate for the recorded audio. Default, 192K

·       Audio Setup manually set the audio driver used for recording as well as the dual audio recording feature

·       Video Bitrate, Frames/sec: video bitrate and number of frames per second for the video format selected

·       Video Format: select a video format. Default MPEG2 (this format is compatible with all Windows computers)

·       Windows Sound: opens the Windows Sound dialog for selecting and setting an audio source

·       WM Capture sounds: shows the audio sources and settings used by WM Capture

·       Audio troubleshoot: shows audio troubleshooting instructions

·       Select monitor: select the default monitor when using a second monitor

·       Reset markers: reset the marked area of the screen to the default position and size

Recording Options:

·       Record Audio: turn on or off audio recording. This is useful for making "silent movies” and then adding voice or music using the Dual Audio mode.

·       Record Video: turn this option off if you want to make WM Capture into an audio-only recorder. The audio format can be setup under Tools, Audio Options, Audio formats (MP3, AAC, WMA, WAV)

·       Resample audio: used when audio sources used for recording do not have the Windows default sample rates (44100 Hz or 48000 Hz). This option should not be changed.

·       Background mode: Enable/Disable requires shutting down WM Capture

Recording File Size / Time: This lets you limit the time or file size of your recordings. Handy for unattended recordings.

Top menu settings

Tools menu

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Video Options 

1.    Show video preview (playback only, no recording): disable/enable the real time video preview window. This is a small video window on WM Capture main screen showing the portion of the screen marked for recording.

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·       Show mini pane while recording: a small pane placed at the bottom of the screen showing recording time, FPS and CPU loading numbers when using a hide mode for recording

·       Disable CPU monitor: CPU loading monitor (see below)

·       CPU specs: your computer CPU specifications. Some CPU versions show if Quick Sync is available.

·       Reset markers: reset the screen marking window to its initial coordinates

 

Audio Options

Audio Formats: use to select audio format for audio only recordings

·       Audio Boost: raises audio recorded level by specified number of (may distort). If your recorded audio level is too low or too high use WM Converter to compress to a higher or lower level.

·       Test speakers: check if the playback computer audio source is mono or stereo (WM Capture versions prior to 10 only check for stereo 44100 or 48000 sample rate - Windows default audio for playback and record)

·       Open Windows Sound: opens the Windows Sound dialog (on Windows 10 it may take a while to open)

 

Setup Storage Folder: Choose the folder on your PC where recorded files are saved. ANSI and UNICODE folder names and file names are accepted.

Scheduler: Open the Scheduler

·       Open now: opens scheduler now

·       Open when WM Capture opens:
Open:
click to enable this option
Record full time: record the entire time set up in the Scheduler
Record only remaining time: record time left from opening to the end of set up time

·       Close browser when recording times out

·       Reload web browser: WM Capture Scheduler will try to reload the web browser if no video or audio motion is detected over about 1 minute period

Hide/Minimize WM Capture: Opens the Hide Mode dialog. Use this feature to setup hotkeys and hide modes for hiding WM Recorder main screen when using the Screen Capture mode. Not necessary when using the Background mode. WM Capture main screen is not recorded in this mode.

Keep Alive: use this option to prevent computer to go to Sleep or prevent screen savers opening while recording.

Setup video detect mode/Setup Windows theme: Use this option to setup the desktop theme for Windows 7 computers (use Windows Basic theme to increase the performance of your computer). Not available on Windows 8/11.

Video Codecs installed on your computer: you can select a previously installed codec on your computer (not installed by WM Capture). Some of these codecs may not work.

Browser selection for Background mode: select a browser or a program that opens when you click the Browse button in Background mode. If no browser was selected a Windows Explorer page opens.

Miscellaneous
Install Microsoft redistributable:
install Microsoft Visual C++ redistributable 2005, 2010 or 2013. 2005 if video capture cannot be setup, 2010, 2013 if Virtual Audio driver cannot be installed.
Run diagnostics (Log File): use this option to reinstall Windows DirectX components required by WM Capture. The generated Log file can be emailed to us.
Disable tooltips: disable/enable showing tooltips
Disable updates: stop WM Capture looking for updates.
WM Capture folders: open WM Capture installation or setup folders

Recommended Settings (top menu): configure the Audio Settings and Video Settings for the desired output quality and the speed of your PC.

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WM Capture default settings use video formats and bitrates that produce the highest recording quality. This may lead to larger recorded files. You can overwrite these settings.

Video Capture Options(top menu):

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·       Enhanced video mode includes enhanced recording features like dual monitor, pause, video preview. For H264 the Enhanced video includes features like HIGH profile, HIGH level, auto throttle.

·       Basic video is mostly a compromise between quality and speed.

·       Video Preview - a small video window on the main screen duplicates the captured image and what is recorded. In Background mode, a black or white image shows that no window image was captured.

·       Resize video option can be used to resize the recorded video while recording and is available only with H264 and MPEG-2 video formats.

·       Set Markers option can be used to set the recording area to a specified width and height. You should move/resize the video window you want to record to fit this area.

Using the CPU monitor

Playing or recording videos could load up your CPU quite a lot depending on the video size, video frame rate, HD, UHD formats, CPU performance characteristics and a few other factors. When using Intel Quick Sync or Nvidia NVENC half of the normal CPU loading is transferred to the GPU (hardware encoding) which means, significant CPU loading reduction is achieved. WM Capture 10 displays the CPU loading as two percentage numbers:

program loading (%),  computer loading (%)

program loading is the loading produced by WM Capture at the current time
computer loading is the CPU loading produced by all running programs except WM Capture at current time.

WM Capture program loading, and computer CPU loading are displayed on the main screen as shown below. Click the image to turn ON or OFF CPU monitoring.

Important: When using the Quick Sync video format on some Windows 7 (single or dual core computers, older computers) WM Capture loading may be much higher than usual (normally below 10%). This is because this video format is not the actual Quick Sync MP format but a Microsoft MP4 format which is quite slow. Use MPEG-2 format in this case.

Recording Fullscreen motion videos

To record full screen motion video open Settings then check the Full Screen checkbox. We recommend using H264 at bitrates higher than 3000 kbps or MPEG-2 at bitrates higher than 8000 kbps and the Background mode. When recording in Screen Capture mode use the hotkeys to start/stop/pause recording. It is good to do a short recording first and check the recording quality (see below why).

Important (for older versions): when using the Background mode start recording after the recording video window was maximized to full screen. Switching from normal to full screen while recording may not work.

Recording full screen videos is necessary when the broadcast is really in a Fullscreen or Full HD format. Currently, most external computers monitors are Full HD resolution (1920x1080) or higher. For many laptops, the usual resolution is 1366x768, however 1080 and 4K laptops are also popular. High Definition broadcasts are 720 or 1080 horizontal lines of pixels. There is no reason to stride and record a 720 video to a Fullscreen 768 or 1080 size. This puts an unnecessary burden on the CPU. You should record full screen videos and movies only if the broadcast is in 1080 format. Otherwise use the 720 format or resize the video to 720. The 720 videos can be recorded at 60p (120i ) or higher fps using MPEG-2 or H264.

Using the Hotkeys and Hide modes

The Hide modes/Hotkeys dialog

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Important: when using the Background mode or Windows Basic theme (on Windows 7), WM Capture main screen is invisible to recording. You can see a lot of recording information here. There is no reason to hide the WM Capture main screen in this case.

Setting up the Hotkeys
Click
Settings then click Hide modes/Hotkeys on the Top menu to open the Hotkeys dialog. Here you can setup the hotkeys you set up to duplicate buttons for Record, Pause, Mute/Unmute microphone. While recording, you can use the Mini Pane  option (see below) to show the actual frame rate achieved by your system and other useful information.

Setting up Hide modes
WM Capture main screen can be completely hidden when you check "
Hide WM Capture window when recording" or minimized in the taskbar when you check "Minimize WM Capture window when recording". When selecting a Hide mode, you can also select showing a small "Mini Pane" at the bottom of the screen while recording. This may be necessary if you want to monitor CPU usage, recorded time or recording frame rate. To enable/disable this option use Settings, Tools, Video options, Show mini pane. Note that when Hide WM Capture window mode is selected no icon will be shown on the taskbar. The only way to make the main screen visible is using the hot keys to stop or pause recording.

Setting up Intel Quick Sync and NVIDIA NVENC

In Settings, click H264-AAC (MP4). The dialog below opens. Click Quick Sync /MP4 or NVENC (Nvidia) buttons and wait until a message is shown above these buttons (this may take a few moments). A message lets you know if your computer does not support these formats otherwise you should see the message shown in the picture below. Even if the test failed, you can still try to use the selected format.

The Quick Sync format should always be used for recording UHD videos (video window size greater than 1920x1080). The NVENC format does not always work on UHD videos, however it has better performance (CPU loading, video quality) on HD or lower size videos. It can record 720 videos at 60 fps with less than 20% CPU loading.

Video Formats

Below is a brief description of the video/audio formats provided by WM Capture

·       MPEG-2 is the standard video format used in all digital TV's, DVDs, and Blue Ray. Provides highest quality screen recordings for movies, videos, games, including full HD (1920x1080). It is also used to record files that can be burned on DVDs. Recorded file extension is mpg or dvd.mpg if the DVD mode is selected. To playback MPG files use VLC Media Player, Windows 10 Movies & TV (with MPEG-2 codec) or Windows Media Player. Note that some Windows Media Player versions display MPEG-2 recorded videos at 1/2 the recorded video size.

·       H264-AAC (MP4) is the video format used on all mobile devices and all computer brands including Apple. Provides highest quality screen recordings for movies, videos, games, including full HD and UHD (1920x1080 and higher). With Intel Quick Sync CPU loading is reduced by 50% File sizes are two to three times smaller than MPEG-2 for similar quality. The recorded file extension is mp4. Your computer must have installed Intel Quick Sync or Nvidia NVENC. Quick Sync is installed on all Windows 10 and all Windows 11 Intel computers. If these features are not available use the H264-AAC (MP4 Convert) option.

·       Windows Media format is included in all Windows computers (except for some European PCs). It is used to record high quality movies, videos, webinars, documents, and Power Point presentations. The recorded file extension is wmv. To playback use VLC Media Player, Movies & TV, or Windows Media Player. The recorded wmv files are smaller than MPEG-2 files however recording WMV format require higher CPU usage.

·       Windows Media Screen is included in all Windows computers. Used for recording slide shows, documents, Power Point, slow motion webinars. The recorded files are much smaller when compared with all other video formats, but this format is not designed for high motion videos (movies). File extension is wmv. To playback use Windows Media Player or VLC.

·       MPEG-4 (AVI) format can be played back on all Windows computers. It is used to record smaller window size movies and videos. Slow moving videos like webinars, documents, Power Point presentations can also be recorded in full HD (1920x1080). The recorded file extension is avi. To playback use VLC Media Player, Movies & TV, or Windows Media Player.

·       H264-AAC (MP4 Convert) option can be used to generate MP4 videos. When this option is selected WM Capture records MPEG-2 files which are automatically converted to MP4 when recording is finished.

 

Video / Audio Bitrate (kbps): this is the number of kilobytes per second (kbps)used to digitize a video image. As a rule of thumb, “the higher the bitrates the better video/audio quality ”. The tradeoff is that recorded file sizes are higher.

Frames/sec (fps): this is the number of screenshots (frames) per second in a video stream. The higher the number of frames per second (fps) the better the video quality and smoothness of high motion video recordings. Note that the number of captured frames per second depends primarily on your computer performance characteristics (speed, memory, CPU graphics, etc.) and cannot always be set up to the desired value. To achieve high frame rates, select the Background mode on Windows 8/11 or Windows Basic mode (Aero disabled) on Windows 7 from WM Capture Settings. You can select a frame rate from the drop down list or type a number in the Frame/sec box.

 

The Video Format table above shows some tested frame rates for different video sizes and different computer configurations. Bouncy video, out of sync audio or chopped audio are some of the side effects of frame rates too high. While recording, WM Capture displays the message "Frame Rate too high" on the top status window if the selected rate is higher than the rate the system can sustain. If this message appears repeatedly you may need to lower the frame rate and/or the size of the recorded video.

 

Note: in general, when recording using the Screen Capture mode the frame is reduced if the computer cannot keep up with the specified rate. The Background mode however pushes the frame rate regardless of the computer performance. This is done so the highest quality of the recording is achieved. Sometimes this leads to higher CPU loading on slower computers.

Using a second monitor

Use the Monitor select dialog at startup to select the monitor you like to use (only two monitors). You can also click  Settings then click Select Monitor. Select the monitor and make sure the video marking window does not cover both monitors. Before switching between the two monitors, it may be a good idea to reset the markers. Click the Reset Markers button under Settings/Tools/Miscellaneous to bring the markers to their initial position.

It may be good to have one monitor dedicated to recording and another for doing your work. This allows you to open different windows on one monitor while recording on the other.

Note: WM Capture supports one external monitor shown on Windows to the left or to the right side of the main monitor (not on top or bottom).

Important: WM Capture labels the main monitor "Monitor 1" and the second monitor "Monitor 2". Monitor 1 is always the monitor where WM Capture opens. This is also the monitor called the ‘Main Monitor’ under Windows, Display settings. Note that this may be different than the monitor numbers shown when you click “Identify” under Windows  Display settings.

Audio Recording Setup

WM Capture automatically sets up the audio recording when installed for recording the speakers sound. On Windows 7, 8, 10, 11, Vista the default audio driver installed by WM Capture is the Virtual-Audio Plus driver. You can also use the Sound-Capture driver however this driver does not work with H264-AAC (MP4) format (see also below). It also require use of Windows default rates (44100 Hz or 48000 Hz). These audio drivers and other options can be accessed from Settings, Audio Setup.

When using the Virtual-Audio or the Sound-Capture drivers the recorded audio volume is setup by WM Capture volume control, not by the computer volume. You can lower or mute the computer volume while recording without changing the recorded sound volume. However, in some Windows 10 builds this feature MAY NOT work.

Important: Make sure your computer audio is NOT set to Surround or Quadraphonic sound. WM Capture can only record stereo. See Troubleshooting if you need to change your audio settings.

Important: Any stereo or mono playback, microphone, internal or external audio source listed under Windows Sounds dialog can be used for recording. Audio devices with sample rates different than Windows default (48000Hz or 44100Hz) are automatically resampled. The same applies for microphones whether internal or external. This includes Bluetooth and USB devices. Sound-Capture driver cannot be used with resampled audio sources and microphones but only with Windows default settings.

The speaker sound can also be recorded by using your computer internal recording software usually called "Stereo Mix" (if available). The recorded sound volume follows the playback volume when using the Stereo Mix.

Recording a microphone or other audio sources
To do this open Audio Settings and uncheck the Virtual-Audio Plus or the Sound-Capture checkboxes. Then open the Audio Recording Sources dropdown list and select one of the audio sources listed. If no audio source is displayed make sure they are not disabled. Open the Windows Sounds dialog then right click to show the Disabled and Disconnected device.

Changing audio sources
It’s good (but not always necessary) to close and restart WM Capture when changing Windows audio sources, especially when changing the internal default Windows playback source with an external Bluetooth or USB source. After you close WM Capture, play a sound on your computer to make sure the new source is playing the sound. Sometimes, trying to enable a microphone on a Bluetooth source with multiple playback options disables the audio. Make sure the new playback and/or microphone sources function ok before restarting WM Capture.

Dual Audio Recording

The Dual Audio option can be used to record a second audio source in addition to the speaker sound. In most cases this may be an internal or external microphone. To enable Dual Audio recording follow the steps below. Your microphone must be set up as Default Device in Windows Sound Recording devices. In the Sound window click your microphone then click Set Default.  Follow the steps below to setup Dual Audio Recording:

·       In WM Capture Audio Settings check the Virtual-Audio Plus then check the Dual Audio checkboxes.

·       In the Audio Sources drop down list select your microphone source (internal or external).

·       Click OK to exit.

The Mute/Unmute button on the main screen or the hotkey can be used to mute/unmute the microphone. Muting the microphone is sometimes necessary to avoid the echo feedback between the speakers and the microphone. When enabling this option, a hotkey can also be selected to mute/unmute the microphone. To enable the mute/unmute option the microphone should be set as the Default Device in Windows Sound, Recording Devices dialog. Click Settings, Windows Sound to access Windows audio settings. Or open Windows Sound dialog from Windows Sound settings.

Changing the default media player

Click View on the main screen then click Default player or VLC in the View dialog. If available, VLC Media Player is the default player for WM Capture recordings. 

Troubleshooting

Marked screen region not detected
Marked coordinates are out of the current monitor area. Maybe a second monitor was used but was turned off. Disconnect the second monitor, select Monitor #1 in Settings, and reset the screen coordinates (under Settings, Tools, Video options, Reset Markers).

Recorder video is choppy
To get the best quality video - especially on slower machines - try the following:

·       Make sure the CPU is not overloaded.

·       Use MPEG-2 or H264 video formats.

·       On Vista and Windows 7 use Windows Basic theme, the Background mode or the “Best Performance” mode instead of “Best Appearance” mode. Windows Basic theme is the default setting for WM Capture. To change Windows performance mode open Settings / Tools / Windows Best Performance. On Windows 8 or higher versions, try to use the Background mode.

·       Try recording from a smaller video window by resizing your video window (usually 1280x720 pixels) instead of using the full screen. In most cases this won't affect the video quality (since the original streaming movie videos are scaled UP from smaller sizes to fit a full-screen picture). This requires less computer power to capture. (click here for more about this)

·       Use a lower frame rate. For example, 20 fps or 15 fps.

Trouble recording audio (see Settings / Help / Audio Troubleshoot).

“Cannot install Virtual Audio Capturer” error message
Run x86_2010 and  x86_2013 redistributable from WM Capture, Settings, Miscellaneous, Install Microsoft Redistributable

The recorded video is all black or white
This occurs when a media player or a browser uses (graphics) hardware acceleration. Disable graphics (hardware) acceleration (see Settings, Useful tips)

For DVD recordings use a DVD player that plays DVD without using hardware acceleration (for example VLC Media Player with disabled hardware acceleration (Tools, Preferences, Video – Use GDI video output).

Cannot play MPEG-2 files created by WM Capture
The default Windows 10 player (Movies & TV) does not include MPEG-2 codecs in some cases. It offers a free download codec which should be installed. This is also the case with some older versions of Windows Media Player cannot playback MPEG-2 files in which case use the VLC media player.

MPEG-2 video sizes are half the recorded size when played with Windows Media Player
Use a different media player (VLC for example).

"Cannot Run Graph” or “Cannot install ...  filter” error messages
This error can also indicate a failure to setup recording. Some of the reasons this error occurs are listed below

·       audio recording cannot be setup when different programs try to take exclusive control of the audio device.  In Windows 7/8/10 Sound dialog open the Advanced tab and disable the Exclusive Control.

·       a selected audio recording source like a playback, microphone or Stereo Mix is disabled or not set as Default

·       video window size is too big, or the video window extends on more than one monitor 

·       Run x86_2005 distributable from WM Capture, Settings, Miscellaneous, Install Microsoft Redistributable 2005

·       DirectX failure. You need to have DirectX version 9 or higher installed to run WM Capture. To find out what DirectX version you have click the Start button, type dxdiag in the Search box the hit ENTER. You can update your DirectX from Microsoft's site here.

Try to reinstall WM Capture codecs as follows

·       close WM Capture

·       right click WM Capture desktop icon to open the installation folder (usually C:\Program Files (x86)\WM Recorder-2\WM Capture 10) then open the Bin9 folder)

·       find file _install_all.bat, right click and Run as administrator

Run WM Capture again.

 Recording error (x013). WM Capture will close now”
This error indicates that recording could not be started in less than 20 seconds for an unspecified reason. Most of the time this occurrence shows that your system cannot handle the specified frame rate and/or the size of the recorded video window. Lower the frame and/or the size of your video.
Also try to disable audio recording in Settings. If video records ok, make sure the Virtual-Audio Driver Plus is utilized (under Audio Setup).

Troubleshooting the background mode

·       Avoid having multiple windows opened. Only one window should be used for recording. Open a new window or drag the video window tag out of a multiple tag browser.

·       If using Chrome Canary browser try to open this browser from the help Options menu instead of the desktop shortcut.

·       The recorded video is all black, all white or shows a still image. Background mode may not work with web browsers utilizing hardware acceleration. You can try using the Google Chrome Canary (see Options, Google Chrome Canary).  Or you can disable the browser acceleration (see Settings, Help, Useful tips)

·       The message "No window selected for Background recording" is displayed. In this case there may be no visible window except the desktop. If a window is present, click the caption (top) bar of the window or restart WM Capture. You can also try Options, Wakeup.

·       The recorded video rectangle is shifted upwards. In some cases, the recorded video rectangle has an offset equal to the size of the taskbar. You need to move the entire marking rectangle upwards by the same amount. Use one of the options Move DOWN or Move UP under ?/Monitor Scaling.

 


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